Comments on: How to Leverage Conflict in Product Management https://www.romanpichler.com/blog/how-to-leverage-conflict-in-product-management/ Expert Training & Consulting in Agile Product Management Mon, 09 Dec 2024 16:17:34 +0000 hourly 1 https://wordpress.org/?v=6.7.1 By: Eric van Mullekom https://www.romanpichler.com/blog/how-to-leverage-conflict-in-product-management/#comment-204959 Mon, 09 Dec 2024 16:17:34 +0000 https://www.romanpichler.com/?p=28439#comment-204959 In reply to Roman Pichler.

I was already juggling with similar terms like “Empathic conversation”, and “Compassionate communication” certainly makes sense.
Thanks!

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By: Roman Pichler https://www.romanpichler.com/blog/how-to-leverage-conflict-in-product-management/#comment-204951 Mon, 09 Dec 2024 14:26:00 +0000 https://www.romanpichler.com/?p=28439#comment-204951 In reply to Eric van Mullekom.

Thanks for your comment, Eric. Marshall Rosenberg, the creator of the NVC framework, chose the term nonviolence “to refer to our natural state of compassion when violence has subsided from the heart,” as he explains in his book Nonviolent Communication. The approach is therefore sometimes also referred to as “Compassionate Communication.” Does this term resonate more with you?

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By: Eric van Mullekom https://www.romanpichler.com/blog/how-to-leverage-conflict-in-product-management/#comment-204897 Mon, 09 Dec 2024 05:47:00 +0000 https://www.romanpichler.com/?p=28439#comment-204897 I fully agree on “Additionally, use positive language and communicate the outcome you’d like to achieve,” as mentioned in Step 4.

For that matter: Why is this ever called “Non-Violent Communication”? This focuses on outcomes that you do not want to achieve …

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